The Testing Process

Step 1: Verifying Your Insurance and Scheduling Your Intake Appointment

  1. You can call us at 828.630.9347 or click here to schedule an initial phone call with us. During this call, we will verify your insurance information, inform you of your expected out-of-pocket costs, and schedule your intake appointment. We will also go over the testing process and answer any questions that you may have about your psychological evaluation for ADHD, autism, or other psychological conditions.

Step 2: Telehealth Intake Appointment

  1. At the date and time of your intake appointment, we will provide you with a link for your virtual appointment. During this appointment, your clinician will ask you questions about you or the patient’s life history, your background, what led you to decide to get testing, and other relevant information. The appointment will last one hour.

  2. On the day of your intake appointment, you will receive an email with links to a number of questionnaires that need to be completed. Completing these questionnaires allows us to see the full picture of your symptoms and how you or the patient behaves in a variety of settings, if applicable, and helps us to provide the most accurate testing and feedback process for you. Failure to complete the questionnaires on time will lead to delays getting your results.

Step 3: In-Person Testing and Feedback Session

  1. Please arrive at our physical location for testing at least 15 minutes prior to your appointment time.

  2. The cognitive testing typically takes between 2-4 hours, which may include a variety of activities that measure verbal skills, problem-solving abilities, tests of attention/concentration, and academic skills (e.g., reading, writing, and mathematics).

  3. After testing is completed, you will participate in an interactive feedback session where your clinician will explain the results and treatment recommendations.

  4. The full report will then be accessible to the patient or patient’s parent/legal guardian on the patient portal within one week of your feedback session.